Find answers to common questions about our apps and services
Open any of our apps and follow the initial setup process. You'll be prompted to allow HealthKit access during onboarding. You can also enable this later in your iPhone Settings by going to the specific app's settings page and toggling HealthKit permissions.
Absolutely. We use industry-standard encryption and security measures to protect your data. We comply with HIPAA guidelines where applicable and never share your personal information without your explicit consent. Your privacy is our top priority.
Our AI provides recommendations based on your personal data, established health guidelines, and scientific research. However, our apps are designed to complement, not replace, professional medical advice. Always consult with healthcare professionals before making significant changes to your health routine.
You can manage your subscription through your iPhone's Settings > Apple ID > Subscriptions. Find the Circadify app you want to modify and choose your preferred option. You can cancel, change plans, or view billing information from there.
First, try closing and reopening the app. Check that you have a stable internet connection and that all necessary permissions are enabled. If issues persist, try restarting your device or signing out and back into the app. If problems continue, contact our support team.
Yes! Your subscription allows you to use our apps on any device signed into your Apple ID. Your data and preferences will sync across all your devices automatically through iCloud, ensuring a seamless experience wherever you are.